Best Learning Methods to Use During Contact Center Trainings

  • Posted on Aug 15, 2022

The question of what learning method to use has plagued training and development professionals for decades. With the advent of new technologies, the

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Basics for Creating a Course

  • Posted on Mar 23, 2022

To create a Course, you should click on the Training menu dropdown, click on eLearning, and then click on blue box titled Add

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Course Module Types

  • Posted on Mar 23, 2022

You add modules to a course by clicking on the Add Module button in the Modules tab. There are 6 module options: information

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Creating a Survey

  • Posted on Sep 4, 2021

A training Course is made up of modules. You add modules to a course by clicking on the Add Module blue button in

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Creating a Quiz

  • Posted on Sep 4, 2021

A training Course is made up of modules. You add modules to a course by clicking on the Add Module blue button in

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