Best Learning Methods to Use During Contact Center Trainings

  • Posted on Aug 15, 2022

The question of what learning method to use has plagued training and development professionals for decades. With the advent of new technologies, the

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Basics for Creating a Learning Path

  • Posted on Mar 23, 2022

Whether you are creating a Course or Learning Path, the process is very similar. In this article, we will discuss the differences only

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Adding & Removing Participants from Training

  • Posted on Mar 23, 2022

Before we go over adding and removing participants. let’s go over some of the features of the participants tab. You can use both

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